DIGITAL AGENDA NEWS
IMPROVE good practice: Co-Production Methodology

< Go Back
A framework to guide the organisations that want to involve communities in the definition and provision of the public services.
31 July 2020 - ARCTIC PACER  project
A graphic from the methodology.

This week we would like to present you another good practice identified by partners participating in the Arctic Cooperation funded ARCTIC PACER clustering project.

This time, the best practice, a methodology, comes from the ERNACT led and already completed IMPROVE project (funded by Northern Periphery and Arctic Programme 2014-2020). The IMPROVE methodology was developed by the project partnership to guide regions in the process of co-producing new services with their communities in a living lab environment.

The IMPROVE methodology provides a framework to guide those organisations that want to involve their communities in the definition and provision of the public services. It presents a 5-step approach and stresses on the importance of empowering intermediary facilitators (called local champions) as key actors in the process. These local champions can include civil servants, community managers, volunteers, social enterprises workers, planners and others depending on the service provided.

The goals of the Co-Production Methodology are:
  • Establish the innovative living lab ecosystem formed by all the relevant stakeholders.
  • Effectively carry out the needed adaptation and organizational change in each stakeholder.
  • Provide the public services providers (civil servants, community managers, volunteers, social enterprises, etc) with the necessary tools and skills to act as local champions leading the process of co-producing the new services.
  • Engage and involve the community. 
  • Co-produce user-centred, inclusive, responsive and transparent services.
Furthermore, this methodology includes a transnational dimension and also provides guidance for the establishment of the IMPROVE transboundary living lab and how the participating regions can have access to other centres of knowledge. 



Click here to email  Ianire Renobales at ERNACT for further information

Project Logo Project Graphic

Other Stories

Government announces €8.8 million for remote working hubs
23 July 2021
€551,323 secured for Donegal County Council, Mevagh Family Resource Centre, The Base, Fiontarlann, The Business Hub, Cowork Plus An Tearmann & Spraoi agus Spórt
more »
  DonegalDigital
Donegal Digital and Digital Innovation Hubs across the county
20 July 2021
Discover the ‘Donegal Digital Hub network’ and other innovation opportunities such as ‘Innovation as a Service’ and European Digital Innovation Hubs!
more »
  DonegalDigital
Innovation opportunities for businesses in traditional sectors
20 July 2021
Fomento San Sebastian’s good practices continue inspiring the rest of the DEVISE project partnership.
more »
  DEVISE
How has the digital landscape of Donegal progressed?
12 July 2021
Find out more about the work carried out on broadband connections, free public Wi-Fi services and the development of a network of digital innovation hubs.
more »
  DonegalDigital
Core ERNACT regions
Newfoundland & Labrador
Canada
South Ostrobothnia
Finland
Donegal
Ireland
Gaeltacht
Ireland
West Romania
Romania
Ljubljana
Slovenia
Cantabria
Spain
San Sebastián
Spain
Västernorrland
Sweden
Derry & Strabane
United Kingdom